Team Based Problem Solving
One of the most important capabilities of workplace leaders is to be able to harness the power of team-based problem-solving. The benefits include enhanced team engagement, the ability to maintain momentum of transformation projects and improved speed and quality of decision making. Our Introduction to Problem-Solving workshop provides participants with practice at using the best and most accessible brainstorming, problem-solving and decision-making tools.
About our Problem Solving & Decision Making Training
In this video, Chris Baker brings his decades of management and problem solving experience to bear as he talks about how this training workshop provides a comprehensive toolbox that will help your teams and leaders make sound decisions and tackle day to day business problems with confidence.
Learn to Make Decisions and Solve Problems
Improved culture
Involving employees in team-based activities that contribute to outcomes develops improved engagement and buy-in to improvement initiatives. It also enhances employees sense of empowerment and ownership of the workplace, encouraging them to embrace continuous improvement.
Push through the roadblocks
Having a suite of tools and methods to aid faster decision making and allow teams to quickly come up with solutions themselves instead of waiting for their manager to have time helps to maintain momentum on key intiatives.
Make better decisions
Using methods that can effectively identify risks and compare alternatives leads to leaders and teams consistently making better decisions, increasing confidence and quality of outcomes.
But there are things that get in the way….
The principles, tools and techniques of lean are all established and proven, and there is a wealth of information available describing these tools. But sometimes this seems like an information overload and many organisations struggle to get engagement from their employees, failing to turn the theory into measurable results. In many cases, this can become entrenched in the workforce, which becomes convinced that “lean won’t work here”. This is unfortunate and entirely avoidable if the right approach is taken from the outset. What is required is an experienced practitioner who can distil the essence of lean into a simple framework of key understandings and actions without layering in too much jargon or discussing concepts that are not applicable in your workplace.
How we can help
Having completed this course, participants will understand:
How to use mind maps and simple brainstorming techniques to gather and categorise ideas
How to use simple voting, nominal group, paired choice evaluation and force field analysis techniques to make decisions
How SIPOC and Value stream Mapping can provide valuable inputs to process analysis and potential problem points of origin
How to gather data and get to the root causes of problems using Pareto Analysis. Ishikawa (Fishbone) Diagrams and the 5 Whys technique.
Using PDCA or DMAIC and A3 Reporting to plan and report on improvement and problem closing projects
An important additional benefit is particularly the understanding leaders will develop of the motivational and cultural power of regularly engaging and involving teams in decision making and problem-solving. These techniques are invaluable in today’s workplace for creating a positive culture and morale and a can-do attitude.
So why not talk to us now so that we can design a program that helps you meet your Team Based Problem Solving goals ?
What People Are Saying
“I love the flexibility in the approach that Kallista Consulting takes to tailor a program to meet our specific business challenges. In addition, the energy and personal commitment the team takes to deliver the best-in-class learning experience”
Bobby Pavlickovski
Director Operations | Thales Australia
“Having worked with Kallista Consulting for more than 10-years now, Entegra have found Chris an excellent resource to align with for implementing process performance, systems & structure, driving a culture of continuous improvement and developing emerging leaders amongst our organisation.”
Laurie McCalman
Managing Director | Entegra Signature Structures
Why our clients love our training:
high quality training workshops designed to be practical, with learning that can be directly applied within the workplace
workshops can be tailored to your sector and specific requirements
facilitated by industry experts
quality course materials; printed in colour on high gsm paper
Kallista Consulting’s network of highly experienced industry professionals develops all of our workshops. They are experienced facilitators with engaging styles who easily command credibility with their audiences.
By incorporating engaging exercise across the duration of each workshop, participants are able to practice the techniques, enabling them to translate the training directly into their workplace to deliver practical outcomes. The materials provided to each participant are comprehensive guides in themselves and include opportunities for participants to record notes and action plans.
Every course can be delivered on-site, remotely via teleconference or through online training platforms and can be customised to provide context within your specific industry and tailored to your desired learning outcomes.
“We were introduced to Chris by a trusted colleague. Chris is a highly knowledgeable consultant who was able to execute needed change in our business at a challenging time. Besides Chris’s knowledge and experience, his greatest attribute was his ability to engage with our team at all levels. He took the time to connect with every member of our team. It was this understanding that built a trust in our team that was the driver for success. I can not recommend Chris highly enough!”
Catherine Hargreaves
General Manager | Hargreaves Joinery
Who we work with
Manufacturing
Government
Police & Defence
IT & Software
Education
Logistics
& FMCG
Utilities
& Recycling
Project Management
Want to learn more or discuss your needs?
We can tailor our workshops and support programs to suit your requirements, so if you want the best possible outcomes, why not simply book a time to talk directly with Chris about your specific needs.
Client Partnerships
