Develop Leaders
Improve Services
A practical leadership development program for local government
Build leadership and continuous improvement capability by having participants lead real improvement projects within your council.
Leadership development that delivers more
This isn't theory in a training room. It's development through doing. Participants apply what they learn to genuine operational challenges within the council—improving processes, reducing waste and delay, solving problems and leading people through change. The result: stronger leaders, better ways of working, and measurable improvements for your organisation and community.
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Practical Leadership
Build confidence to lead people, influence others and drive results.
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Continuous Improvement
Use proven CI methods to improve processes and performance.
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Real Projects, Real Results
Lead projects that deliver measurable benefits for your council.
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Visible Impact
Projects are presented to executives and councillors.
How the program works
Participants learn across a 9-month blended program that builds capability and delivers results and ROI through four connected stages
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DEVELOP
Leadership Foundations
Develop the leadership and management capability to lead performance and engage teams.
Strategy & alignment
Accountability
Relationships
Team development
Performance routines
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APPLY
Develop CI Capability
Learn and apply continuous improvement and problem solving to understand and improve work.
Process understanding
Problem solving
Change management
Customer & community value
Data and measurement
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IMPROVE
Lead Real Projects
Identify opportunities and lead projects that improve processes, reduce waste and deliver better outcomes.
Identify & scope
Plan and launch
Analyse & prioritise
Test & implement
Measure & sustain
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DEMONSTRATE
Share Results & Learning
Present project outcomes and leadership learning to the executive team and councillors.
Results & impact
Leadership growth
What we learned
Recognition
What's next
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9 month program
A structured program with regular learning days and coaching - alows deep understanding of the concepts.
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Cohort Learning
Shared learning with peers from across your council - promotes collaboration and teamwork.
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Coaching & Support
Project coaching between sessions keeps projects moving - allows individual development and growth.
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Executive Involvement
Senior leaders sponsor, review progress and see the results - helps to cascade the mission across the organisation.
Who is it for?
Emerging and current leaders
Team leaders and coordinators
Project Leads and Specialists
Managers across departments
Example Improvement Projects
Prompt Invoice processing
Faster permits and registrations
Increased capacity for planning approvals
Improved recruitment and onboarding
Inspections completed to schedule
Effective Asset Maintenance