Develop Leaders

Improve Services

A practical leadership development program for local government

Build leadership and continuous improvement capability by having participants lead real improvement projects within your council.

Leadership development that delivers more

This isn't theory in a training room. It's development through doing. Participants apply what they learn to genuine operational challenges within the council—improving processes, reducing waste and delay, solving problems and leading people through change. The result: stronger leaders, better ways of working, and measurable improvements for your organisation and community.

  • Practical Leadership

    Build confidence to lead people, influence others and drive results.

  • Continuous Improvement

    Use proven CI methods to improve processes and performance.

  • Real Projects, Real Results

    Lead projects that deliver measurable benefits for your council.

  • Visible Impact

    Projects are presented to executives and councillors.

How the program works

Participants learn across a 9-month blended program that builds capability and delivers results and ROI through four connected stages

  • DEVELOP

    Leadership Foundations

    Develop the leadership and management capability to lead performance and engage teams.

    • Strategy & alignment

    • Accountability

    • Relationships

    • Team development

    • Performance routines

  • APPLY

    Develop CI Capability

    Learn and apply continuous improvement and problem solving to understand and improve work.

    • Process understanding

    • Problem solving

    • Change management

    • Customer & community value

    • Data and measurement

  • IMPROVE

    Lead Real Projects

    Identify opportunities and lead projects that improve processes, reduce waste and deliver better outcomes.

    • Identify & scope

    • Plan and launch

    • Analyse & prioritise

    • Test & implement

    • Measure & sustain

  • DEMONSTRATE

    Share Results & Learning

    Present project outcomes and leadership learning to the executive team and councillors.

    • Results & impact

    • Leadership growth

    • What we learned

    • Recognition

    • What's next

  • 9 month program

    A structured program with regular learning days and coaching - alows deep understanding of the concepts.

  • Cohort Learning

    Shared learning with peers from across your council - promotes collaboration and teamwork.

  • Coaching & Support

    Project coaching between sessions keeps projects moving - allows individual development and growth.

  • Executive Involvement

    Senior leaders sponsor, review progress and see the results - helps to cascade the mission across the organisation.

Who is it for?

  • Emerging and current leaders

  • Team leaders and coordinators

  • Project Leads and Specialists

  • Managers across departments

Example Improvement Projects

  • Prompt Invoice processing

  • Faster permits and registrations

  • Increased capacity for planning approvals

  • Improved recruitment and onboarding

  • Inspections completed to schedule

  • Effective Asset Maintenance

Just a few of the councils we have worked with