Time Management
To be successful in today’s fast-moving information world, you have to be effective at getting the important things done, so it is no surprise that our time management workshop has become one of the most popular courses in out training suite.
During this workshop, participants are challenged to explore and understand their personal relationship with time, requiring them to delve into their personal behavioural styles and examine how those behaviours affect their productivity.
The workshop is designed to be practical and provides opportunities throughout for participants to discuss and contextualise the core concepts, providing practice with tools and systems so they can be applied directly within the workplace. From a team perspective, this includes methods that ensure effective communication and a shared understanding of where effort should be applied as a priority. On an individual basis, participants learn to recognise when they are losing focus from their most important goals and how to overcome these distractions.
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Increased Stress
Poor time management often leads to overwhelming workloads and tight deadlines. This constant rush can increase stress levels, reducing morale, creating team tensions and potentially leading to health issues of loss of key personnel.
Reduced Productivity
Without effective time management, tasks can take longer to complete as distractions and attempts at multitasking become more frequent. This inefficiency not only delays project completion but also compromises the quality of work, leading to mistakes and the need for rework.
Poor Professional Reputation
Consistently missing deadlines or submitting sub-par work can tarnish your professional image. It might lead to diminished trust among colleagues and supervisors, fewer opportunities for career advancement, and potential job loss if the pattern persists.
Workshop Agenda
Below is our generic agenda which forms an engaging and proven workshop, however, we can tailor our content to suit your sector and specific needs. this is typically facilitated as a one-day training course
Module 1: Time Management Foundations
An overview of time management
Outcomes of good and bad time management
A model for time management
Behavioural & personality insights
The importance of self-analysis
Developing new habits
Time management strengths to develop
Common time wasters
Module 2: The Importance of Planning & Scheduling
Defining success - The importance of goal setting
SMART goals
Planning & Prioritising
The time management matrix (importance vs urgency)
Task lists & scheduling using calendars & diaries
Using outlook effectively for time management
Learning to say no
Eat the frogs
Organising your workspace
The real impact of multi-tasking
Module 3: Time Management Challenges
• Organise your workspace
• Eat those frogs
• Learning to say NO
• Managing email and paperwork
• Effective delegation
• Running effective business meetings
Key Learning Outcomes
At the conclusion of this workshop participants are expected to;
• understand the importance of identifying their core goals and those of their team
• plan for success by aligning their activity to their team and individual goals
• use task lists and calendars effectively
• recognise and avoid behaviours that erode effective time management
• maintain a well laid out workplace that supports core activity
• delegate effectively
• plan and conduct effective meetings
Who we work with
What people are saying…
Want to learn more or discuss the course?
We can tailor our workshops to suit your requirements, so if you want the best possible training for your team, why not simply book a time to talk directly with our Customer Service Professional to talk about your specific training needs.
For a detailed overview and agenda of this workshop, download the Customer Service Training Brochure